by Michael McKerlie | Apr 16, 2024 | Student Experience
Creating a student experience framework for a student at an RTO involves detailing the journey from the point of initial interest or contact through to graduation and beyond. This framework, presented in a journey map format, encapsulates key touchpoints, emotions,...
by Michael McKerlie | Apr 16, 2024 | Growth, Student Experience
Improving the student experience within Registered Training Organisations (RTOs) can significantly enhance an RTO’s ability to acquire new students through several key mechanisms: 1. Word-of-Mouth Referrals A superior student experience leads to higher...
by Michael McKerlie | Apr 16, 2024 | Operations, Student Experience
Compliance and Accreditation Positive student experiences and outcomes are key indicators of compliance with quality standards set by regulatory bodies. High levels of student satisfaction can lead to favorable reviews during accreditation and compliance audits, as...
by Michael McKerlie | Apr 16, 2024 | Growth, Student Experience
Improving the student experience within Registered Training Organisations (RTOs) can significantly enhance an RTO’s ability to acquire new students through several key mechanisms: 1. Word-of-Mouth Referrals A superior student experience leads to...
