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The Student Journey
Creating a student experience framework for a student at an RTO involves detailing the journey from the point of initial interest or contact through to graduation and beyond. This framework, presented in a journey map format, encapsulates key touchpoints, emotions,...
Student Experience Driving Business Growth
Improving the student experience within Registered Training Organisations (RTOs) can significantly enhance an RTO's ability to acquire new students through several key mechanisms: 1. Word-of-Mouth Referrals A superior student experience leads to higher...
The Role of Student Experience in RTO Operations
Focusing on the student experience, plays a pivotal role in shaping and influencing the rest of the activities within an RTO. Here’s how it impacts various facets of RTO operations
Driving Growth for your RTO
Improving the student experience within Registered Training Organisations (RTOs) can significantly enhance an RTO’s ability to acquire new students through several key mechanisms.